Commitment to Privacy

Excelus Machinery, your trusted Industrial E-commerce Marketplace, is committed to protecting the privacy of our clients, vendors, and partners. By submitting your information on our platform or via email during chat sessions, you fully agree to our terms and conditions.

Personal Information

When you access our site, we may request certain personal information, such as your name, email, and phone number, to respond to your requests, share offers, or provide updates. We will not disclose, sell, share, or rent this information to third parties without your permission.

Payment Information

If you register for our services, we may collect payment details, such as credit card information, needed to process transactions. We use third-party services to process and verify payments, including the cardholder’s name, card number, expiration date, and billing address.

Client Call Recording

To ensure quality and for monitoring purposes, Excelus Machinery reserves the right to record both online and offline sessions between clients and our support team. We do not link sessions with personal information.

Data Security

We take extensive measures to protect your privacy and data security. All sensitive information shared with us is protected through advanced encryption technologies, both online and offline.

Policy Updates

Excelus Machinery reserves the right to update, modify, or remove parts of this policy at any time. Continued use of our site or services signifies your acceptance of any changes.